Customer Service

How to order

When you want to make an order, here offer two methods for your choose;
Method 1: 
Step 1:register in our website, to be a member of our website;
Step 2:choose the jerseys that you want to buy, select the size, and if you want to print name and number, pleases fill in the name and number that you want to print.
Step 3: Add your choose to you shopping cart and checkout.
Step 4: Email to us, we will check your order list and give you total price and do our best for your order.

Method 2: Make your order list as below:
15/16 Barcelona home thailand soccer jersey #10 MESSI size :S/1,M/2, L/2, XL/1
Then send to our email soccerjerseysupplier@yahoo.com, we check and answer you within 24 hours.


Shipping policy

1. We offers free shipping for all orders more than 10 pcs.
2. By EMS/DHL/FEDEX/ shipment method, usually it takes about 5-10 days, not including our prepare time about 1-2 working days.
3. Shipment is offered within 24-48 hours after you place the order.
4. Tracking number will be informed through email. Please don’t forget to check your email including junk mail to know the delivery status.
5. Please make sure that adult is available for signing the package. If nobody sign for the delivery, the package will be sent to the local post office and please contact the local post office to get the package back.

 
Return policy

We offer a full money back guarantee on all items returned
In our online store, your satisfaction is what we strive for. We are fully confident that you will be pleased with our product and the speed and quality of our service. Our job does not end when you click buy. As a wholesaler as well as an individual vendor, it is our business to maintain long term relationships with our clients. We are, therefore dedicated to following through with our service until full customer satisfaction is achieved. We understand that each client's needs are unique, so are ready to deal with any problems that arise.

We accept returns for exchange or refund for the following reasons:
1. Shipping errors
2. Damaged goods
3. Obvious wrong color.
4. Obvious wrong size.
5. It is a complete different from your order.

In order to return your products, send an email to us explaining the reason you wish to return your order, we will reply promptly and instruct you where to return your goods. Do not return to sender. You must contact us before returning any items in order to receive a refund or replacement.

You must return your goods new and unused condition within 7 days of receipt for refund, and with all tags attached. You must send you returned package via courier at your own expense to our warehouse in Asia and provide us with a tracking number in order for a replacement/refund to be issued. Refund will be made in the same form in which payment was received (i.e. refunded on your account) and may take up to 15 business days after receipt of the goods. Items purchased with a discount code may only be returned for exchange. Refunds will be issued within 1 week once we received the returned package, and will be credited to your account.

Keep in mind that we are always here to help whatever happens. Just email us we will attend to any matter and work together with you to resolve it.

Payment Methods:

Our online store makes paying for your orders easy by providing a range of convenient payment options. Below is a guide to the different payment methods, so you can choose the right way for you. you can choose a method which is the most convenient for you.

Western Union/Money Gram: Pay with western union we can received you payment fast and when we received your payment we arrange delivery your goods immediately. we prefer this payment method.

T/T Bank Transfer: Pay with T/T Bank transfer we can received your payment about 3-7 days, after we check your payment, we delivery your goods to you, it will take more time.usually only when big order use this payment method.

Note: We will not responsible for custom, duties and tax charged, however, we will do mark Gift on packages.
Before you make payment pls contact us by email:  soccerjerseysupplier@yahoo.com